General Information
- How do I cancel or change the date of my lift ticket?
- Do you offer professional discounts for non-Vail Resorts patrol?
- Is night skiing included in my lift ticket?
- Where can I view mountain cams?
- Do you allow dogs on the gondola?
- Do you allow service animals?
- Which runs are open?
- Where are the restrooms located?
- Where do I find the daily snow conditions report?
- Where can I view the weather at the resort?
- I have a question about billing. Who can I speak to?
- Who can I speak to about a refund?
- How do I make sure the season pass/lift ticket card I have is active?
- Where are the ticket window locations?
- Do you provide over-night ski storage?
- Can I bring my pet?
- Where do I search online or call to review my vacation plans?
- Where can lift tickets for Hidden Valley be purchased?
- Where can I pick up my season pass?
- Does the resort offer lockers? Do I need to purchase in advance? How much is a locker pass for the season?
- I bought my pass/ticket, now what?
- Do I need a reservation?